Privacy Policy
This page explains how ThriveX collects, uses, and protects your information when you use our website, store, and related services.
Last updated: March 30, 2026
1. Who We Are
ThriveX Merch Store is operated by Thrivex Enterprises. This Privacy Policy explains how we collect, use, store, and protect your information when you browse our website, place an order, join our mailing list, or otherwise interact with our services.
2. Information We Collect
We may collect information you provide directly, including your name, email address, billing details, shipping details, and any information you submit when placing an order, joining a mailing list, or contacting support.
We may also collect limited technical and usage information such as browser type, device type, pages visited, and interaction data, subject to your cookie preferences where required.
3. How We Use Information
We use collected information to operate the store, process and fulfill orders, communicate with you, provide customer support, improve site performance, maintain security, and send updates or marketing communications where permitted.
4. Orders, Payments, and Fulfilment
Payment information is handled by our payment providers and is not stored directly by us unless specifically stated otherwise. Order fulfilment, shipping, and related operational services may involve trusted third-party providers who receive only the information needed to perform their role.
5. Mailing Lists and Marketing
If you choose to subscribe to our mailing list, we may use your email address to send updates, announcements, offers, and other marketing communications. You can unsubscribe at any time using the unsubscribe link in the email or by contacting us directly.
6. Cookies and Similar Technologies
We use cookies and similar technologies to support essential site functions and, where you choose to allow them, to help us understand traffic, improve performance, and support marketing or retargeting activity.
Cookies are small data files stored on your device that help websites remember certain information about your visit.
6.1 Essential Cookies
These cookies are required for core functionality such as basic navigation, cart behavior, security, and site stability. These may remain active even if you reject non-essential cookies.
6.2 Analytics Cookies
We may use analytics tools such as Google Analytics to better understand how visitors use our website, which pages are viewed, and how our store performs.
These cookies are only activated after you provide consent through our cookie banner.
6.3 Marketing and Retargeting Cookies
We may use marketing and retargeting technologies to measure campaign performance and help show more relevant content or ads.
These cookies and similar tracking technologies are only used if you accept non-essential cookies.
6.4 Your Choices
When you visit our website, you may be given the option to accept or reject non-essential cookies. You can also change your preferences later by clearing browser storage or using any cookie settings tools we make available in the future.
7. Sharing of Information
We do not sell your personal information. We may share limited information with service providers that help us operate the store, process payments, fulfill orders, deliver products, host the site, send communications, analyze traffic, and provide customer support.
We may also disclose information where required by law or where reasonably necessary to protect our rights, users, systems, or the public.
8. Data Security
We take reasonable technical and organizational steps to protect your information. However, no online system can be guaranteed to be completely secure, and you use the site at your own risk.
9. Data Retention
We retain information for as long as reasonably necessary to operate the store, fulfill orders, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.
10. Your Rights
Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of your personal information, or to object to certain processing. You may also withdraw consent where processing is based on consent.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations, or site functionality. When we do, we will update the date shown at the top of this page.
12. Contact
For privacy-related questions, contact support@thrivexshop.com.